Implementation Specialist

Selerix is searching for a full-time Implementation Specialist / Account Manager in the McKinney area to assist with groups conducting large-scale employee benefit enrollments. Pay is $45,000 -50,000/year with benefits, based on experience. The position involves extensive customer interaction over the phone, email and through Web conference.

Please respond to job postings through email only at jobs@selerix.com

Job Responsibilities:

• Analyze client-defined business rules and configure proprietary software system appropriately
• Compile employee census information and prepare it for upload
• Set up PDF forms in Adobe Acrobat, as required for enrollment
• Assist in setting up employee benefit products in the system
• Answer in-coming support calls and e-mail messages
• Troubleshoot customer problems, often using Web conferencing tools

Job Skills Required:

• Thorough knowledge of Microsoft Windows and general PC technology
• Excellent oral and written communication skills
• Extensive knowledge of Microsoft Office applications, including Excel (macros), Word, and PowerPoint
• Ability to analyze and solve technical problems
• Ability to balance competing priorities on multiple projects; excellent project management skills
• MS Access/SQL programming experience
• JavaScript experience

Other Highly Valued Skills:

• Employee benefits experience

This is a full-time, salaried position with benefits. Please do no reply if you are a headhunter or are only interested in a contract gig. Please apply only if you live near, or are willing to relocate to, McKinney, Texas.