A powerful, easy-to-use enrollment website is nothing without an equally strong back-end.
Full Enrollment and Management Capabilities
The BenSelect Admin website gives authorized users full access and control over employee enrollments, from initiating and wrapping up enrollments, to managing any aspect of an employee’s enrollment.
The Admin website also gives admins (HR reps or agents, for example) the ability to hold co-browse sessions with employees who are using the enrollment website. The admin can observe an employee’s activity on the enrollment website or remotely take control of their browser to complete certain tasks, then return control to the employee as needed.
We understand that every employer is unique, and rarely will an “out-of-the-box” system satisfy their enrollment needs.
For this reason, we built BenSelect so that administrators can configure all aspects of case setup, including the ability to upload digital assets like logos, presentations, brochures, and forms. The Admin system can be customized on a case-by-case basis to augment the intuitive point-and-click interface.
Need more functionality? The BenSelect framework also supports 3rd party plug-ins with various functions, including (but not limited to) enrollment engines, report generation, files delivery, custom data imports, and much more. If you need to customize your system further, we will either incorporate your request feature(s) into a near-term release, or implement them on a time-and-materials basis.
Admin Site Features
The BenSelect Admin website allows authorized users to:
- Look up employees
- Initiate an enrollment session with an employee
- Wrap up an enrollment
- Run and view reports
- Interactively manage enrollment status
- Deliver data files and reports to authorized recipients
- Configure or change groups on the system
Employee/benefit plan information is available to authorized users and can be updated as needed (user access is restricted by defined roles or levels of permissions). This makes the BenSelect Admin website a safe and complete repository of all employee data, easily accessible and at your fingertips.
Robust Reporting Made Easy
The BenSelect System includes a comprehensive set of built-in reports that administrators can use “out-of-the-box”, or customize as needed with features such as:
Built-in Report Types Include:
- Benefits Statements
- Case Profile / QA Report
- Case Extract (creates standalone database in Microsoft Access Format
- Employee Benefits (employee, dependents, benefits)
- Enrollment Status
- Benefit Enrollment Statistics
- Form Transmittal
- Mailing List
- Payer (Carrier) extracts (also in ANSI 834 format)
The Admin site also allows you to easily download your entire online database for more extensive analysis and reporting, regardless of your preferred spreadsheet or database program.